The first step is defining and adding your domain for your CRM account.
Once you have added your domain to the CRM, you need to add DNS records into your domain provider to verify your domain.
Open the control panel of your domain or DNS provider and add the values that the CRM defined under your account settings.
Note: If you haven't added your domain to your CRM account yet, please do this step before moving forward.
Below is a small step-by-step guide for your domain configuration and verification.
Step 1. Adding your domain.
Step 2. Configure and verify your DNS and MX records by adding to your domain or DNS provider the exact information defined after adding your domain name into your CRM account. You can see an example in the image below.
Step 3: Add two TXT records and one CNAME record, and copy-paste all the information provided under your CRM account settings domain section.
MX records should also be added, for optimal deliverability, unless you already have MX records for your domain pointed at another email service provider. Again, copy-paste all the information provided under your CRM account settings domain section.
Once you’ve added the records, and they’ve propagated, your domain will be verified.
Note: it can take 24-48 hours for DNS changes to propagate.
If after 48 hours, your domain is still not verified, click the Refresh DNS Records button to manually check for the latest records.
Step 4: Your domain should be verified and ready to use. If you find any problems, please contact us at firstname.lastname@example.org.