How to create the most common and useful segments of Mirai integration

Click on Create Segmentation to create the new segments. Read this article if you want to know how to create a segment.

Remember to include the base language segment in all your segments. Read more about how to create it in the previous article.

Pre-stay communications

To send a communication 15 days before the guest's arrival date, include the following filter:

To add the language base segment, click on +new filter and include the following filter (the name of the filter to include will vary according to the base segment you have created):

Communications during stay

If you want to send a communication to guests, in this case, 1 day after check-in, include these filters:

Post-stay communications

Include the following filters to send communications to guests, for example, 1 day after checkout:

To send a reminder one year after the booking date, create the following segment:

Family communications

If you want to create a segment for families, add the following filter:

You can modify the filter to send communications to those with, for example, more than 1 child:

Long stay communications

Create a new segment to send communications to long-stay guests by including these filters: