Click on Create Segmentation to create the new segments. Read this article if you want to know how to create a segment.
Remember to include the base language segment in all your segments. Read more about how to create it in the previous article.
To send a communication, e.g. 15 days before the guest's arrival date, please include the following filters:
For communications to guests during their stay, in this case, 1 day after check-in, include these filters:
Include the following filters to send communications to guests, for example, 1 day after checkout:
To send a reminder one year after the booking date, create the following segment:
Note: remember to include the base language segment in all your segments. You can learn more about how to create a base segment in this article.
Communications for families or with children
To send communications to families, create a segment by adding the following filter:
You can modify the filters to send communications to those with, for example, more than 1 child:
Include this filter if you want to send communications to guests with a confirmed booking:
Note: add this filter to all stay segments where you want to communicate with guests who have a confirmed booking.
Communications by guest status
To send communications to guests according to the type of regime, in this case all-inclusive, include this filter: